Make sure the RAM module slides completely into the slot and the retaining clips snap into the proper position to hold the RAM in place.
If I were you, this is what I would do to troubleshoot your RAM issue:ġ – Remove the RAM that came pre-installed in your PC and install only ONE of the new RAM sticks. Although RAM is typically quite reliable, bad modules do make their way onto store shelves on occasion. If you fail to get them them firmly seated in the slots the edge connectors won’t mate up correctly, and that prevent the motherboard from properly communicating with the RAM.ģ – The RAM modules you purchased are compatible with your PC, but they are defective. There is a very strong possibility that your PC simply cannot handle 20GB of RAM and/or 8GB memory modules.Ģ – The new RAM modules aren’t properly seated in the motherboard’s RAM slots. Here are the three most likely reasons why your PC won’t work with your new RAM modules:ġ – Your PC/motherboard might not support 8GB RAM sticks and/or it doesn’t support the total amount of RAM that you installed.Įvery computer has a physical limit to the total amount of RAM that it can accept as well as the maximum size of each installed RAM module. Without knowing the specific model of your PC or motherboard, the best I can do is list the most likely possibilities and let you approach the problem from there. Rick’s answer: Seth, there are several possible reasons why the new RAM you purchased isn’t working in your computer. What can be causing the computer not to boot up with the new RAM sticks installed? Thanks. If I remove the new RAM sticks and leave the old sticks installed the computer boots up OK. When I try to start up the PC with the new RAM sticks installed, I hear a beeping sound and an error message comes up on the screen. I bought two 8GB RAM sticks and installed them in the empty slots. My computer came with 4GB of RAM already installed (two 2GB sticks).
Question from Seth: I need help with a RAM upgrade issue, Rick. Like my tips? Click here to sign up for my free Daily Tech Tips Newsletter and you’ll never miss one!